ELITech Australia and New Zealand (formerly Vital Diagnostics) was formed in February 1993 to distribute laboratory diagnostics and instrumentation to the Australasian Diagnostics market. The Company has successfully grown to become a leading independent niche marketer in it’s market.

Welcome to Elitech Group

The Company

  • Promotes it’s products in the Australasian market utilising key account managers based in Auckland, Brisbane, Melbourne and Sydney.
  • Is able to provide comprehensive applications and product support for all the products it distributes.
  • Has a diverse customer base covering a wide range of customers from medical, veterinary and scientific laboratories, to various industrial sectors.

Service & Support

Service is provided on the following basis:-

  • Maximum 24 hour response time within 200 km of provincial centre.
  • ELITechGroup customers have a contact number for service, product support and advice.
  • Maximum 4 hour response time within Sydney metropolitan area.
  • These response times and levels of service offered are consistent with industry standards and with market expectations.
  • We currently have a service engineer in Adelaide, Perth, Melbourne, Brisbane, Auckland, Wellington, Christchurch and Sydney.

Delivery Policy

  • Better than 80% of product ordered by customers is delivered within 24 hours of receipt of order.